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At Luveedu.com, LLP (“Luveedu,” “we,” “our,” or “us”), we understand that sometimes circumstances change, and you may need to cancel a project. We strive to provide clear guidelines on our cancellation policy to ensure a transparent and fair process for our clients. Please review our cancellation policy carefully before engaging our services.
CANCELLATION ELIGIBILITY
1. Project Completion Deadline
To be eligible for a full refund, you must cancel your project at least 24 – 48 hours before the project’s scheduled completion date. If you meet this requirement, you will receive a full refund as per our Refund Policy; otherwise, the refund amount will be determined based on our Refund Policy.
NON-CANCELABLE PROCESS
2. Compliance with Policies
We will follow our Privacy Policy, Terms and Conditions, and Refund Policy to assess and process any project cancellation requests. Please refer to these policies for further details.
AUTHORISATION
3. Cancellation by Concerned Person
Only the individual who signed up for the project using their registered phone number can request project cancellation and seek a refund. We verify the identity of the requester to ensure the security and integrity of the process.
PAUSE AND RESUME
4. Project Control
Depending on the nature of the work and the type of project, we reserve the right to pause or resume projects as necessary to maintain quality and meet project objectives. These actions will be taken in accordance with the project’s terms and requirements.
CANCELLATION PERIOD
5. Cancellation Period
Project cancellations will typically be processed within 2 – 5 hours of the request, and any applicable refunds will be issued according to our Refund Policy.
If you have any questions or concerns regarding our Cancellation Policy, please contact us at support@luveedu.com
We are dedicated to providing you with outstanding services and are here to assist you in case you need to cancel a project. Your satisfaction is our priority, and we strive to make the cancellation process as straightforward and fair as possible.
